Operational extension
A Digital Department is an operational extension of a real department, designed around its rules, tools and workflows.
Kometa Digital Departments®
We create hybrid departments formed by people and specialized Digital Employees to increase productivity, reduce repetitive tasks and help your company grow.
The problem
In many companies, highly qualified professionals spend a large part of their day on repetitive tasks: checking banks, preparing reports, searching for information, copying data, updating systems, answering repeated questions, comparing documents or reviewing bookings.
These tasks are necessary. But they are not where a person creates the most value.
Our vision
Future departments will be formed by people and Digital Employees working together. People will make decisions. Digital Employees will execute repetitive processes, prepare information and detect incidents.
A Digital Department is an operational extension of a real department, designed around its rules, tools and workflows.
It is formed by one or more specialized Digital Employees that can start small and grow gradually.
It works with the applications the company already uses whenever possible: ERPs, CRMs, PMS, spreadsheets, email, dashboards and internal platforms.
How we work
We recommend starting with a simple process, validating the impact and then scaling the Digital Department step by step.
We understand the company, analyze processes and detect opportunities with measurable return.
We design the first Digital Employee, document the process, configure access, connect applications and train the department.
The Digital Employee works alongside the team. We compare results, correct deviations and validate the process.
The Digital Department starts operating under human supervision, audit and clear permissions.
We add new Digital Employees and build the complete Digital Department over time.
Digital departments
Reduce administrative workload across banks, invoicing, reports, accounting support, reconciliations, closings, budgets and partner distributions.
Support PMS, OTAs, availability, bookings, incidents, revenue workflows and operational follow-up for hospitality businesses.
Support CRM work, leads, follow-up, emails, campaigns, customer service and quote preparation.
Support purchasing, stock, incidents, suppliers, monitoring and internal support workflows.
Prepare KPIs, dashboards, alerts, risks and executive reports so management can make better decisions faster.
Real use case
An administrative professional spends three hours a day entering the bank, comparing movements, searching for invoices, preparing spreadsheets, sending information to the accounting firm and resolving differences.
The Digital Administrative Department performs the process automatically. The person dedicates that time to work where they truly create value.
Security
Kometa Digital Departments can operate on Kometasoft infrastructure, the client's Azure, AWS, Google Cloud, Huawei Cloud or private servers depending on each project's requirements.
Economic model
Every company works differently. That is why we separate the onboarding investment from the monthly service that keeps the Digital Department alive, monitored and evolving.
Audit, process design, documentation, configuration, integrations, training, validation and move to production.
Maintenance, monitoring, support, security, improvements, new processes and adaptation to changes in connected applications.
FAQ
No. We usually start with a simple process and expand after validation.
Yes. It is the recommended way to begin.
No. We work with your existing tools whenever possible.
Always the client, with permissions, audit and human supervision.
Under the deployment model chosen by the client.
Start with your first Digital Department
We will analyze how your company works, detect the processes with the highest return and design a plan to onboard your first Digital Employee.